77fb com's Privacy Policy — Your information is our responsibility

1 Introduction & Scope

Welcome to the 77fb com Privacy Policy. This document reflects our commitment to protecting the privacy of your personal information. By using the 77fb com website, mobile app, or any of our services, you are considered to have accepted this Privacy Policy.

We believe your personal information belongs to you. 77fb com never treats your data as a commodity. Every step of our data collection and processing follows international data protection standards. This Privacy Policy applies to all users of the 77fb com platform and its services.

Although this Privacy Policy is written in Bengali, it has been drafted in accordance with international legal standards. In the event of any interpretive ambiguity, 77fb com's interpretation shall be considered final.

2 What Information We Collect

77fb com collects only the information that is necessary. We may collect three types of data:

3 Purpose of Data Use

77fb com uses your information for the purposes listed below. We never use any data for unauthorized or unnecessary purposes:

• Account Management: To create, maintain, and secure your account.
• Service Delivery: For processing your gaming experience, deposits, and withdrawals.
• Identity Verification: To fulfill legal obligations and comply with KYC and AML policies.
• Security Assurance: To prevent fraud, hacking, and unauthorised access.
• Customer Support: To resolve your complaints and queries quickly and effectively.
• Personalised Experience: To provide game recommendations and offers tailored to your preferences.
• Responsible Gaming: To detect unusual gaming behaviour and provide the necessary support.
• Legal Compliance: To comply with applicable laws and regulations.

We never sell your data to advertisers or use it for profiling purposes. Your information is used solely to improve the quality of services at 77fb com.

4 Data Sharing & Transfer Policy

77fb com does not share your personal information with third parties — with a few limited exceptions, clearly outlined below:

• Payment Processing: Only the minimum necessary information is shared with PCI-DSS certified payment gateway partners for deposits and withdrawals.
• Law Enforcement: We are legally required to provide information in response to a court order or a lawful request from a government authority.
• KYC Partners: Minimal data may be shared with authorised identity verification services for KYC purposes.
• Business Successors: In the event of a change in company ownership, data may be transferred; however, the new owner will be bound by this Privacy Policy.

5 Cookies & Tracking Technologies

77fb com uses cookies and similar tracking technologies on its website and app to improve service quality and enhance the user experience. We primarily use three types of cookies:

• Essential Cookies: Essential for maintaining active login sessions and ensuring security. These cannot be declined.
• Functional Cookies: To remember your preferences, such as language selection or game settings.
• Analytics Cookies: Used to analyse website usage patterns and improve our services. You may opt out of these.

You can manage cookies at any time through your browser settings. Please note, however, that disabling essential cookies may affect certain features of the site.

6 Data Protection Measures

77fb com maintains a multi-layered security infrastructure to keep your data safe, built to the highest industry standards:

• TLS 1.3 encryption is applied to all data transmissions.
• Stored data is protected with AES-256 encryption.
• Regular third-party security audits and penetration testing are conducted.
• All staff access to data is restricted through role-based access control (RBAC).
• Automated 24/7 monitoring is in place to detect any suspicious activity.
• We commit to notifying affected users within 72 hours in the event of a data breach.
• Physical security measures and biometric access control are in place at our server facilities.

While we apply the highest security standards, no data transmission over the internet can be guaranteed 100% secure. It is therefore essential that you keep your password confidential and change it regularly.

7 Your Data Rights

Under the 77fb com Privacy Policy, you have the following rights over your personal data:

• Right to Access: You may request to know what personal information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Right to Data Portability: You may request your data in a machine-readable format.
• Right to Object: You may object to your data being used for marketing or profiling purposes.

8 Data Retention Period

How long 77fb com retains your data depends on the type of information and applicable legal requirements:

• All profile data is retained for as long as your account remains active.
• Financial transaction records are retained for up to 7 years after account closure — as required by law.
• KYC documents may be retained for up to 5 years after account closure.
• Following withdrawal of marketing consent, relevant contact information is deleted as soon as possible.
• Gaming history may be retained for a limited period after account closure as required under our Responsible Gaming policy.

Once the retention period expires, data is permanently and securely deleted or fully anonymised.

9 Minor Protection Policy

77fb com's services are strictly for users aged 18 and above. We do not knowingly collect information from minors, and registration by anyone under 18 is strictly prohibited.

• Date of birth is verified at the time of registration.
• A government-issued ID is verified during the KYC process to confirm age.
• If a minor's account is identified, it is immediately closed and all collected data is deleted.
• If a parent or guardian suspects their child is using our platform, please contact [email protected] immediately.

10 Privacy Policy Updates

77fb com reserves the right to update or modify this Privacy Policy, in whole or in part, at any time. When changes are made, we follow the process outlined below:

• For significant changes, registered users will be notified by email at least 30 days in advance.
• Minor changes may take effect without prior notice.
• The date of the most recent update will always be displayed at the top of this page.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

We recommend reviewing this Privacy Policy at least once a month. If any changes affect your rights, we will notify you specifically.

11 Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us through the following:

• Email: [email protected]
• Live Chat: Available 24/7 — log in to the platform.
• Response Time: Typically within 24 hours.

We take all privacy-related complaints very seriously. Our dedicated Data Privacy Team will review your complaint and work to resolve it as promptly as possible.