77fb com's Terms & Conditions — Fully in Bengali

1 General Terms & Applicability

These Terms & Conditions constitute a legally binding agreement between 77fb com and all its users. By accessing the website, mobile app, or any service provided by 77fb com, you are deemed to have accepted these terms. It is therefore essential that you read them in full before using the platform.

77fb com operates an international-standard online gaming platform for gamers in Bangladesh. Our services include slots, Live Casino, Fish Game, Bingo, and many more entertainment options. These Terms & Conditions apply to the use of all such services.

These Terms & Conditions have been drafted in Bengali but conform to international legal standards. In the event of any linguistic ambiguity, 77fb com's interpretation shall be considered final.

2 Account Registration & Eligibility

The following eligibility requirements must be met to open an account on 77fb com:

• You must be 18 years of age or older. This platform is strictly prohibited for minors.
• Each individual may operate one account only. Creating multiple accounts is strictly prohibited.
• You must provide your correct full name, date of birth, address, and mobile number at the time of registration.
• Accounts registered with false or inaccurate information may be suspended at any time.
• Keeping your account password confidential is solely your responsibility.
• Each member is solely responsible for all activities carried out through their account.

As part of the identity verification (KYC) process, 77fb com may request your National ID, passport, or other government-issued documents at any time. Failure to complete this process may result in restricted access to withdrawals and other services.

3 Deposits & Payment Methods

77fb com supports a variety of secure payment methods for deposits. You can easily fund your account via bKash, Nagad, Rocket, or bank transfer. The following rules apply to all deposits:

• The minimum deposit amount is ৳100 (one hundred BDT).
• Only payment accounts registered in your own name may be used.
• Deposits made through third parties are strictly prohibited.
• Deposits are usually credited instantly, though in some cases it may take 1–3 hours.
• 77fb com reserves the right to place a hold on deposits involving suspicious transactions until verification is complete.

All transactions are protected by 256-bit SSL encryption. 77fb com never stores your full payment card details.

4 Withdrawal Policy & Process

The following rules apply to all withdrawal requests for winnings earned at 77fb com:

• The minimum withdrawal amount is ৳500 (five hundred BDT).
• KYC verification must be completed before your first withdrawal.
• Withdrawals will only be processed to the same payment method used for the original deposit.
• Withdrawals are typically processed within 1–72 hours.
• Large withdrawals may require additional verification.
• Bonus funds are subject to specific wagering requirements before any withdrawal can be made.

5 Bonuses & Promotional Offers

77fb com regularly offers various bonuses and promotional deals. Please read the following terms carefully before claiming any offer:

• Each bonus offer has specific wagering requirements that must be met before a withdrawal can be made.
• The welcome bonus is available to new members only and applies once at the time of the first deposit.
• Claiming bonuses through multiple accounts is strictly prohibited.
• Bonuses are generally valid for 30 days. Any unused bonus will be forfeited once the validity period expires.
• Restrictions on bonus usage may apply to certain games.
• 77fb com reserves the right to modify or cancel any bonus offer at any time.

Winnings from free spin bonuses are also subject to wagering requirements. For any bonus-related queries, please contact customer support.

6 Gaming Rules & Fair Play

All games on 77fb com are certified by internationally accredited RNG (Random Number Generator) authorities. Every game outcome is entirely random and cannot be predetermined or manipulated in any way. The following rules apply to all gaming activity:

• Any disputes regarding game outcomes must be reported to the support team within 48 hours.
• If a game is interrupted due to a technical issue, the bet for that round may be voided.
• In Live Casino games, the dealer's decision is final.
• Exploiting software glitches or bugs is strictly prohibited.
• 77fb com is not liable for any disruptions caused by loss of internet connection during gameplay.

7 Prohibited Activities & Penalties

The following activities are strictly prohibited on 77fb com. Immediate action will be taken against anyone found in violation of these Terms & Conditions:

• Creating or operating multiple accounts.
• Using the platform for money laundering or any illegal financial activity.
• Use of bots, automation software, or any other strategic tools.
• Deliberately exploiting vulnerabilities or bugs in the game system.
• Cheating or colluding with other players.
• Registering with a false identity or using another person's information.
• Misconduct towards platform staff or the support team.

8 Responsible Gaming Policy

77fb com believes that gaming is a form of entertainment and should never be treated as a source of income. We encourage all our members to play responsibly. To support this, we provide the following tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Exclude yourself from the platform for a set period of time.
• Cooling-Off Period: Take a break ranging from 24 hours to 6 weeks.
• Reality Check: Receive regular reminders about your gaming time and spending at set intervals.
• Session Limit: Set a time limit for your continuous gaming sessions.

If you notice any signs of problem gambling, please seek help immediately. Further information is available on our Responsible Gaming page.

9 Account Closure & Suspension

77fb com reserves the right to temporarily suspend or permanently close any account under the following circumstances:

• In the event of a breach of any provision of these Terms & Conditions.
• Registration using false or incomplete information.
• Failure to complete KYC verification.
• In cases involving suspicious or unusual transactions.
• Upon court order or at the request of law enforcement authorities.

Members may also request account closure at any time. In such cases, any valid balance (excluding bonuses) will be made available for withdrawal.

10 Dispute Resolution Process

For any dispute or complaint, please contact our customer support team first. We aim to resolve all complaints within 48 hours.

• Complaints must be submitted within 7 business days of the relevant incident.
• Please include clear details, screenshots, and supporting evidence with your complaint.
• If you are not satisfied with the resolution provided by customer support, escalation to a higher level is available.
• 77fb com's decision shall be final in the resolution of all disputes.

11 Terms Updates & Amendments

77fb com reserves the right to amend these Terms & Conditions, in part or in full, at any time. Changes will be made according to the following process:

• Members will be notified in advance via email or the platform for any significant changes.
• Minor changes may take effect without prior notice.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• The date of the most recent update will always be displayed at the top of this page.

We recommend that you review these Terms & Conditions regularly to stay informed of the latest rules.

12 Contact & Support

If you have any questions or need clarification regarding these Terms & Conditions, please contact us through the following:

• Email: [email protected]
• Live Chat: Available 24/7 — log in to the platform.
• Response Time: Typically within 24 hours.

77fb com is committed to delivering the highest level of service to its members at all times. Your satisfaction is our priority.